Buyer Services
Please refer to the email that your invoice was sent with for auction specific details.
For questions please contact:
833-CLT SOLD 833-258-7653
Accounting Ext. 1
Auctioneer Ext. 2
Onsite staff contact 701 & 702
Accounting:accounting@cltauction.com
Auctioneer: Paul@cltauction.com
General information or to reach on-site Staff: info@cltauction.com
Electronic invoices will be sent to you via email within 1 hour of the last sold lot. The invoice will be attached to your winning bidder notification email from CLT Auctions. If you did not receive your invoice, please check your spam folder first, then contact accounting if needed. accounting@cltauction.com
Accepted forms of payment may be event specific, refer to the events “Terms of Sale” for details.
Our typical accepted forms of payment are: Wire Transfer and Cash on pick up. PayPal is accepted for invoices that are less than $1000.00. An additional 3% fee will apply for purchases paid via PayPal & Credit Cards. The PayPal limit may be raised at the auction houses’ discretion. Please contact accounting to request a PayPal invoice.
We do not except any checks including bank checks.
IF YOU ARE CLAIMING SALES TAX EXEMPTION please email your tax exempt form to: accounting@cltauction.com or fax your exemption form to: 866-704-3347
Wire Transfer instructions will be sent to you in the body of your winning bidder email.
Payment in full is due upon receipt of invoice.
Contact accounting with the form of payment you would like to pay with, as well as when you will be removing your items. Invoices will be adjusted as needed.
CLT Auctions Onsite Logistics
CLT Auctions provides contacts for 3rd party loading,crating, and packaging and shipping services at all of our auctions. CLT Auctions provides these contacts for convenience only and does not endorse any 3rd party service provider.
To request shipping & packaging services please contact accounting@cltauction.com
and request to have your items dropped off at the UPS store.
Step 1: Pay for your items. Accounting will send you an electronic invoice.
Step 2: CLT's on-site staff will drop your item(s) of at a local UPS store or auction specific 3rd party shipper.
Step 3: The UPS store or third party shipper will contact you directly to set up your packaging & shipping.
Freight service is available at most of our auctions.
Please contact 833-258-7653 Ext. 701 to discuss any freight shipping. Please act fast, it can take a few days to find a truck.
CLT Auctions does not quote or arrange freight shipping.
If you are shipping LTL and need to have your items prepared for shipping CLT will provide 3rd party contacts to assist with this process.
In most cases CLT will load any freight less than 5000lbs.
Please send BOL's to info@cltauction.com
Most of our auctions CLT Auctions provides free loading up to 5000 lbs.
Qualified riggers are used for items over 5000lbs
Each auction has different loading terms. Please check the auction specific terms for available services and third party riggers.